Privacy Policy

This privacy policy explains how vivid-aspire Ltd ("we", "us", "our") collects and processes personal data when you use our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit an enquiry form
• Email address for correspondence purposes
• Information about your organisation and service requirements
• Any additional information you choose to provide in messages

We also collect certain information automatically when you visit our website, including browser type, device information, and pages visited. This is collected through cookies and similar technologies as described in our Cookies Policy.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Deliver our consulting and advisory services
• Send relevant communications about our services where you have consented
• Improve our website and user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary to perform a contract with you
• Legitimate Interests: Where we have a legitimate business interest that does not override your rights
• Legal Obligation: Where we are required to process data by law

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist with our business operations
• Professional advisors including lawyers and accountants
• Regulatory authorities where required by law

Any third parties we engage are bound by contractual obligations to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for three years unless you request earlier deletion. Client project data may be retained longer for legal and contractual purposes.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability where applicable
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.

Contact Us

For questions about this privacy policy or our data practices, please contact:

vivid-aspire Ltd
47 Greenfield Business Park
Bristol, BS1 4QR
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Last updated: January 2024